What are my options for my new build home?

The planning for the current phase (Phase 2) in the Superfast Leicestershire project took place in 2015, since then hundreds of new houses have been built across Leicestershire which are not included in current roll-out plans.

Unfortunately it is not national government law for developers to plan for or supply broadband provisions in properties they are building. In June 2018 the Superfast Leicestershire team responded to a consultation in a Leicestershire local plan asking that supplying these provisions become mandatory as people rely on broadband more and more.

We are aware of the importance of Superfast Broadband access and are striving to ensure that everyone in Leicestershire has access to the superfast speeds they require.

As part of this commitment, Leicestershire County Council has approved a £5.7m investment which will become Phase 3 of the overall programme.

If you live in a new build property built post 2015 that has been experiencing issues, you will be eligible to an upgrade through the project in Phase 3, which is set to begin Mid – 2019. Phase 3 is currently under development and once a delivery partner is appointed we will know which areas this new phase will serve.

In the meantime, if you have any questions or concerns about your options or Phase 3 please get in touch with the Superfast Leicestershire Team.


We are currently in the process of planning the next phase of the Superfast Leicestershire programme: http://www.superfastleicestershire.org.uk/phase3/.

This should ensure the development is included as eligible for a future phase but there are no guarantees that it would be included in the final plans.

If you would like to know whether your property is eligible for the next phase of the Superfast Leicestershire programme please email your full address to broadband@leics.gov.uk

Another option to look at, if the developer is still present on site or if still engaged, is to ask them to work with a provider to jointly fund a solution. BT for example operate a Community Fibre Partnership (CFP) scheme (https://communityfibre.bt.com/) which allows communities to part fund upgrades with BT. In this instance the developer could be asked to contribute in the place of the community.

Redrow Developers have recently agreed to do this for some of their sites across the country, including one in Leicestershire. (https://www.ispreview.co.uk/index.php/2017/11/openreach-sign-uk-fibre-broadband-co-funding-deal-redrow-homes.html).

If you were to pursue this with the developer we would be grateful if you could let us know if you make progress.

We hope you find this information of help.