I’m in an enabled area but I cannot get superfast fibre broadband, why not?
If your property is in a superfast broadband enabled area on our map, but you’ve had no joy with your broadband provider, there may be a number of factors stopping you from accessing superfast fibre broadband:
- Your line may be connected to a roadside cabinet that has not yet been upgraded to superfast broadband. More and more cabinets are being upgraded each month. Check back on our line checker regularly so you know when your cabinet has been upgraded.
- Your line may be too far away from the roadside cabinet to support superfast fibre broadband. Where superfast fibre broadband is not available, Superfast Leicestershire is developing alternative solutions to improve connection speeds.