Digital Champions


Do you have the qualities of a digital champion?

We’re always looking for digital champions to be leaders in their local area, to share the latest news on broadband and to bring internet skills to online early learners as well as budding silver surfers.

You might be able to provide support and encouragement to friends, family, neighbours and communities through one-to-one mentoring, drop-in sessions and innovative workshops. You can build confidence, make friends and most importantly share your knowledge of online tools that could help your community work and grow more efficiently.

One of our digital champions, Simon Wilkinson-Blake hosted Superfast Leicestershire’s first digital party in June 2016. Read his story about being a digital champion here.

What is a digital champion?

Digital champions are an important part of making Superfast Leicestershire a success for the whole community. With so many services such as banking, health care, shopping being offered online it is important to keep up with the pace of technology, not to mention keeping in touch with family and friends. But not everyone has the confidence, knowledge or equipment to use the internet to access them.

In Leicestershire, our digital champions will help local people learn about the benefits of being online, support them to learn new IT skills, and offer general advice on digital opportunities. Our champions do not need to know everything technical. We are looking for people who:

  • use the internet confidently for everyday services and information
  • can be advocates for encouraging others to get online
  • are good at communicating with people
  • are willing to give some time for other people to improve their IT skills

What are the benefits for me?

Many people would like to contribute to their communities in some way, but haven’t yet found the right route to achieve it. Digital Champions could be the perfect way to develop your own skills and help others at the same time. Being a Digital Champion will enable you to:

  • use your existing experience and skills regularly
  • freshen your knowledge along the way
  • keep up to date with the latest online trends and functions
  • make a real difference to the lives of people who might not be able to use technology or the internet without your help.

If you have never volunteered before, then becoming a Digital Champion will be an enjoyable, well supported experience. You can offer as much, or as little of your time as you wish, for as long as you want.

Read the role description here for more information – Digital Champions Volunteer Role Description


If you think you could make a difference, then join us by sending your completed form by email to Shabaz Karim,


Resources for Digital Champions

There are plenty of resources available to help you in your Digital Champion role. We have created some tools for you to use, as well as suggesting links to external websites and advice. Here is some useful guidance on:


Digital Champions Log Sheet

Digital Champions Recording Your Learning Objectives

Barclays Digital Driving Licence


External Links

Here are some handy links to external web resources that you may find helpful.

This site is built especially for the digital champion role. It is a site for everyone helping the UK to get online. Your work in Leicestershire fits perfectly into what is setup for. We would recommend this site as one of the first ports of call for the champion and the learner.

BBC webwise has everything you need from understanding the basics of how to first order fibre broadband to learning how to protect yourself online and give your business a boost. Helpful videos and case studies make the site even more appealing. BBC webwise also has a fantastic ‘First Click Guide’ for those who are completely new to computer technology, view the page here:


Learn My Way have great free online courses and sessions which are tailored to the need of the specific user. It’s easy to use and covers all aspects from absolute beginners to using computers to online shopping and banking.

Digital Unite has been delivering digital skills training and development since 1996, they provide high quality online digital learning content based on people’s learning experiences. Digital Unite helps many people have their first taste of technology and develop skills on computers and other electronic devices.

This is for those who are a little more skilled online and on the computer…You are able to make a game, for example, on an iPhone and share it with you friends on Facebook so they can play it too. People who want to know more about how to utilise their new found skills or try something new and different on their device, Code is a good place to direct them.

This website is all about helping people make the most of later life in numerous ways, including money saving, home and care, health and wellbeing, work and learning, travel and lifestyle and raising money.

thinkleicesterhsire takes a proven corporate approach to problem solving and reshapes it into a tool for helping communities thrive. The concept was developed by an international business consultancy called ‘Go Mad Thinking’ – a tool that accelerates results and enables change by engaging people to “Go Make a difference”

Get in touch

If our FAQs don’t answer your query and you want to know more about superfast fibre broadband, or you want to share your story, please get in touch.