Fibre to the Premise (FTTP)
Fibre to the Premise (FTTP), sometimes referred to as Fibre to the Home (FTTH) is being rolled out in some parts of the Leicestershire, bringing fibre optic cable directly to homes and businesses.
Since 2013, the programme has mainly focused on providing upgrades using Fibre to the Cabinet (FTTC) technology. In some areas, this isn’t suitable because of geographical or technical restrictions, so instead we have installed an ultrafast FTTP network offering speeds of up to 1,000 Mbps. Areas where FTTP is being used are often the more rural or remote parts of the county.
To find out if you live in an FTTP enabled area, please visit the Openreach online checker. It will say “Ultrafast Accepting Orders” if you can receive FTTP and “Superfast Accepting Orders” if you are served by FTTC.
As FTTP is not widely available across the country, there are a few differences in the customer journey.
Ordering the service
Not all internet service providers (ISPs) currently offer FTTP products so it’s important that you investigate which suppliers can provide the service in your area.
When placing an order with your chosen ISP, they will provide you with a date when an engineer will come out to carry out tests or even a survey, should one be necessary.
After you’ve placed your order, a site survey may be required. This is to investigate what work needs to be carried out to provide you with a FTTP service.
The engineers will not start any work without your permission and if there is an installation cost, you will be told this in advance.
An engineer will install a small box to an outside wall of your property which will be connected to the new fibre network. During the installation you might experience a short interruption to your telephone service which may trigger any landline connected security alarms. If concerned about this, you may wish to let your provider know in advance.
The engineer will need access to the outside of your property and your ISP will inform you if you need to be present during the installation.
Q: Is FTTP expensive?
A: It could be cheaper or comparable in price to your current contract. Similarly priced products and speeds available in FTTC areas can be purchased. The higher speed packages available with FTTP will cost more. Always shop around for the deal that’s the best fit for you.
Q: What if I’m tied into a contract?
A: Check with your supplier, often people don’t realise when they are out of contract. If you’re still in contract, your current supplier may let you upgrade without penalty. If you decide to change providers, you only need to notify the company you wish to switch to and they will sort the rest.
Q: I’m worried I won’t get the speeds promised.
A: In March 2019, the telecoms regulator OFCOM introduced new rules requiring providers give you a minimum guaranteed speed when you purchase a new service. The speeds they state should be the actual speeds you receive.
Q: I’ve heard of Fibre on Demand (FoD), is FTTP the same thing?
A: Where available, Fibre on Demand requires the installation of a full FTTP service to your house and can be very expensive. If you live in an FTTP area you don’t need this as fibre optic cabling has already been installed near to your property.
Please email us at firstname.lastname@example.org if you have any questions and we will try our best to assist. We’d also love to hear about your experience of ordering, installing and using FTTP broadband.